Rules & Returns

This policy describes ordering, delivery, and returns for wellness goods and food supplements.

1. Ordering

• By submitting an order request, you provide accurate contact and delivery details.
• We may contact you to confirm availability, shipping option, or address clarification.

2. Pricing & currency

• All prices are shown in GBP (£) and written as “110 £”.
• Shipping costs (if any) are communicated during confirmation.

3. Delivery

• Typical dispatch time: 1–2 business days (subject to stock).
• Delivery times are estimates and may vary due to carrier operations.

4. Returns & refunds

• If you received the wrong item or the package arrived damaged, contact us within 14 days of delivery.
• For hygiene and safety reasons, opened consumables may be non-returnable unless faulty or incorrect.
• Refunds (if approved) are processed back to the original method used during payment.

5. Product information

• Always read the label and follow the suggested use.
• Food supplements should not be used as a substitute for a varied diet.
• If you are pregnant, nursing, taking medication, or under medical supervision, consult a qualified professional.

6. Contact

Questions about returns, delivery, or documentation? Contact us using the email listed in the footer.